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Search the workflow, understand what it changes, and open the correct campaign surface. Guides explain the user journey in plain English; links take you into the real product.

Plain-English guidesPermission-aware workflowsSupport when a source is unavailable

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What are you trying to do?

Set up a new campaignConfirm campaign details, invite the team, import records, and create the first field plan.Open guide
Run field workBuild a turf, hand off an assignment, and keep canvassers moving from the mobile workflow.Open guide
Prepare GOTVUnderstand priority scoring, review real campaign records, and open the GOTV operations workspace.Open guide
Send communications safelyUse consent-aware campaign messaging and review delivery outcomes before sending again.Open guide

Browse by workflow

Campaign topics

🚀

Getting Started

7 guides · 0 videos

Browse guides

👥

Contacts & CRM

2 guides · 0 videos

Browse guides

📥

Import / Export

2 guides · 0 videos

Browse guides

🚪

Canvassing & Turf

4 guides · 0 videos

Browse guides

🗺️

Ontario Map

2 guides · 0 videos

Browse guides

📋

Forms & Analytics

2 guides · 0 videos

Browse guides

🗳️

GOTV

1 guides · 0 videos

Browse guides

🙋

Volunteers

0 guides · 0 videos

Browse guides

🔔

Notifications

2 guides · 0 videos

Browse guides

📊

Polls

0 guides · 0 videos

Browse guides

🪧

Signs

2 guides · 0 videos

Browse guides

💰

Donations

1 guides · 0 videos

Browse guides

🔐

Team & Permissions

1 guides · 0 videos

Browse guides

💳

Plans & Billing

0 guides · 0 videos

Browse guides

🛡️

Privacy & Security

1 guides · 0 videos

Browse guides

✅

Tasks & Accountability

2 guides · 0 videos

Browse guides

🏦

Finance & Funding

2 guides · 0 videos

Browse guides

Recommended path

The most useful first reads

Welcome to Poll City

A 5-minute orientation to running a Canadian municipal campaign with Poll City.

1 min readBeginnerAsk Adoni

First week checklist

The 12 things every new campaign should do in their first week on Poll City.

1 min readBeginnerAsk Adoni

Understanding support levels

How to classify voters and why support levels drive everything from GOTV to walk lists.

1 min readIntermediateAsk Adoni

Full library

All guides

🚀 Getting Started

Welcome to Poll City

A 5-minute orientation to running a Canadian municipal campaign with Poll City.

1 min readBeginnerAsk Adoni

First week checklist

The 12 things every new campaign should do in their first week on Poll City.

1 min readBeginnerAsk Adoni

Keyboard shortcuts

Navigate Poll City without touching the mouse.

1 min readBeginnerAsk Adoni

Finding and quoting a print shop

Browse verified print vendors, filter by province and product type, and send a quote request directly from the directory.

1 min readBeginnerAsk Adoni

Adoni — your campaign AI assistant

What Adoni can do for you, what limits are in place, and how to get the most out of every conversation.

2 min readBeginnerAsk Adoni

Using voice input and file upload with Adoni

Speak to Adoni instead of typing, and upload CSVs to bulk-add volunteers — no keyboard required.

1 min readBeginnerAsk Adoni

AI Assist — the Adoni Command Centre

A dedicated workspace for deep campaign strategy sessions with Adoni — with category shortcuts, voice, file upload, and your full campaign context loaded.

1 min readBeginnerAsk Adoni

👥 Contacts & CRM

Understanding support levels

How to classify voters and why support levels drive everything from GOTV to walk lists.

1 min readIntermediateAsk Adoni

Merging duplicate contacts

What to do when the same person appears in your database twice.

1 min readIntermediateAsk Adoni

📥 Import / Export

Smart Import availability

Upload an authorized campaign file, review the proposed changes, and safely create or enrich campaign records.

1 min readAdvancedAsk Adoni

Which export should I use?

Seven specialized exports for different campaign tasks.

1 min readAdvancedAsk Adoni

🚪 Canvassing & Turf

Building canvassing turfs

Split your ward into manageable walk areas for volunteers.

1 min readIntermediateAsk Adoni

Using the mobile Walk app

Field canvassing with offline sync, GPS, and quick data capture.

1 min readIntermediateAsk Adoni

Building canvassing scripts with branch logic

Write a conversation tree for your canvassers — so every door goes the right direction no matter what the voter says.

2 min readIntermediateAsk Adoni

Using the weather widget for canvassing days

See live weather and a 3-day forecast right on your Field Ops dashboard so you can plan walks before you deploy your team.

1 min readIntermediateAsk Adoni

🗺️ Ontario Map

Building turfs on the Ontario Map

Use Quick Cut for instant turf splits or Manual Mode to hand-pick streets — then assign directly to volunteers from your campaign roster.

2 min readIntermediateAsk Adoni

Ontario Map overview

What the Ontario Map shows, how to navigate it, and what every layer means.

1 min readIntermediateAsk Adoni

📋 Forms & Analytics

Creating forms and collecting responses

Build custom forms for volunteer signups, event RSVPs, issue surveys, and door-hanger reply cards.

1 min readIntermediateAsk Adoni

Reading your form results and analytics

Every form has a live results dashboard — submission trends, distribution charts, and full response table.

2 min readIntermediateAsk Adoni

🗳️ GOTV

How GOTV scores are calculated

Understand the math behind GOTV scoring and how to use it on election day.

1 min readAdvancedAsk Adoni

🔔 Notifications

Sending push notifications

Reach opted-in supporters on election day with one click.

1 min readIntermediateAsk Adoni

Contact fatigue guard — how Poll City protects your voters

Poll City automatically skips anyone contacted in the last 24 hours when you send an email or SMS blast, so you never spam the same person twice in one day.

1 min readIntermediateAsk Adoni

🪧 Signs

Managing lawn sign requests

Track sign requests, installs, and inventory.

1 min readIntermediateAsk Adoni

Sign field ops — logging actions and viewing history

Every sign install, removal, damage report, and repair gets logged with GPS and a timestamp. View the full event timeline for any sign.

2 min readIntermediateAsk Adoni

💰 Donations

Ontario-compliant donation tracking

Capture every donation with the fields required by Ontario election finance law.

1 min readIntermediateAsk Adoni

🔐 Team & Permissions

Team roles and permissions

What each role can do in Poll City and how to assign the right role.

1 min readIntermediateAsk Adoni

🛡️ Privacy & Security

How anonymous polling works

Poll City uses SHA-256 hashing to guarantee voter anonymity. Here's how.

1 min readAdvancedAsk Adoni

✅ Tasks & Accountability

Tasks — your campaign accountability board

Tasks is not a to-do list. It is a full campaign accountability engine with categories, kanban board, resolution tracking, and an Adoni follow-up loop.

2 min readIntermediateAsk Adoni

Task health stats and urgency escalation

The stats bar shows overdue and urgent counts at a glance, and overdue tasks get a pulsing flame so nothing slips through.

1 min readIntermediateAsk Adoni

🏦 Finance & Funding

Funding sources — tracking money by source

Create a funding source for each pool of money your campaign uses — donations, grants, personal contributions — and track every credit and debit against it.

1 min readAdvancedAsk Adoni

Vouchers — rewarding volunteers and tracking redemptions

Create vouchers for volunteer recognition — coffee, campaign merch, event tickets — and track when they're redeemed and by whom.

1 min readAdvancedAsk Adoni

Can’t find the workflow?

Tell support what you expected to happen, which campaign you were in, and the screen or action that failed.

Contact support