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Canvassing Scripts at /field-ops/scripts let you build structured talking points your canvassers follow at the door — with branches for different voter responses.
Why scripts matter
A canvasser at the door has maybe 90 seconds. A good script:
Opens with a warm, confident introductionSurfaces 2-3 key messages that resonate in your wardPivots based on what the voter cares aboutCloses with a clear askWithout a script, every canvasser is improvising. With one, you deliver a consistent message across your entire team.
Building a script
Go to /field-ops/scripts → New Script:
**Opening Line** — exactly how the canvasser introduces themselves. Keep it warm and natural. "Hi, I'm here on behalf of [candidate] — do you have 30 seconds?"**Key Messages** — 3–5 bullet points the canvasser should work in. These are your campaign's priority issues.**Issue Responses** — pre-written answers to the most common questions or concerns you encounter at the door.**Branch Logic** — conversation forks based on voter reaction. Add as many branches as you need.**Closing Ask** — the exact request at the end. "Can we count on your support on October 26th?"Branch logic
Branch logic turns a linear script into a conversation tree. Example:
**Voter mentions transit** → Branch: "We're committed to rapid transit expansion by 2028..."**Voter mentions taxes** → Branch: "Our plan keeps the tax increase below 2% while maintaining services..."**Voter is hostile** → Branch: "I understand — thanks for your time, here's our card."Each branch can lead to its own closing ask, or loop back to the main script.
Deploying scripts
Once saved, a script is available to all your canvassers in the Walk app. They see it on the contact screen before knocking. The branch buttons appear as tap targets — no memorisation required.
Tips
Write the opening line out loud. If it sounds robotic when you say it, rewrite it.Limit key messages to 3. Canvassers who try to hit 7 points lose voters at the door.Your issue responses should come from actual feedback you've heard while canvassing — not what you expect voters to say.