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Poll City uses five support levels to classify every voter:
**Strong Support** — told you directly they're voting for you**Leaning Support** — seemed favourable but not committed**Undecided** — open to persuasion**Leaning Opposition** — probably voting for your opponent**Strong Opposition** — confirmed opponentWhy it matters
Support levels drive:
**GOTV scores** — strong supporters score 40 points out of 100**Walk list prioritisation** — you can skip strong opposition doors**Final week outreach** — focus on strong + leaning supporters**Colour coding** — left border on every contact rowBest practice
Update support level at every contact. Canvassers should ask "On a scale of 1-5, how likely are you to vote for [candidate]?" and map:
5 → Strong Support4 → Leaning Support3 → Undecided2 → Leaning Opposition1 → Strong Opposition